Frequently Asked Questions
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We are a privately billing practice. Unlike many optometry practices that generate most of their income from glasses sales, our primary focus is on your eye health. Medicare card holders will receive a rebate directly from Medicare.
Your Medicare rebate amount will depend on when you last had your eyes tested, and your reason for needing an eye examination. You can expect a rebate from Medicare between $32.40 and $64.60 for a comprehensive eye examination.
You can find a full list of our fees here.
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A standard comprehensive consultation takes approximately 30 minutes. This ensures we have ample time to address your vision needs and assess your eye health.
We provide extra time for some consultations which may involve additional testing, such as diabetes eye examinations and contact lens fitting appointments.
If you have specific needs or requirements, please contact us so we can tailor your appointment to suit you. -
Our practice is focussed on ensuring comprehensive eye care is accessible. We offer a select range of frames to choose from if you require prescription eyewear. We can also order lenses for your own frame. Alternatively, your prescription will be provided free-of-charge if you choose to purchase your glasses elsewhere.
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Even if you haven’t noticed any concerns, regular eye examinations are important for early detection of eye conditions.
Optometry Australia recommends eye examinations every 2 years, and annually for people over the age of 65. Your optometrist may suggest more regular reviews if they suspect you have an eye condition, or you have a family history of eye conditions. -
Diabetes can affect the small blood vessels throughout the body. The retina, the light-sensitive layer at the back of the eye, is especially vulnerable to changes caused by diabetes.
As part of a diabetes eye examination, your optometrist will use eye drops to dilate your pupils. This allows for a detailed assessment of the retina to check for signs of diabetic retinopathy.
Please allow approximately one hour for your diabetes eye examination. After the appointment, your vision will be blurry, and you may experience sensitivity to glare for a few hours. It is advised that you do not drive until your vision returns to normal. We recommend arranging for someone else to drive you to and from your appointment.
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It’s recommended that you have your eyes rechecked if you notice any changes to your vision or eye comfort. Possible reasons we suggest a reassessment include:
Blurred vision
Floaters
Flashing lights
Double vision
Headaches
Sore eyes
Newly diagnosed with diabetes
Commencement of a medication that your doctor has advised may affect your eyes
Currently our clinic operates on a fortnightly basis. If you’ve noticed a recent change to your vision, and you’re unsure whether you should be seen sooner than your scheduled appointment, please email us and we will endeavour to reply within 24 hours.
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If you are experiencing a medical or eye-related emergency, please attend your nearest accident and emergency department, or you can call eye registrar at Barwon Health University Hospital on (03) 4215 0000.
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Please email us! We’d love to be able to answer any questions you may have.